Description
Building Service-Oriented Government : Lessons, Challenges and Prospects, Paperback by Wu, Wei (EDT), ISBN 9814434531, ISBN-13 9789814434539, Brand New, Free shipping in the US Ten papers from a March 2012 conference organized by Nanyang Technological University's Nanyang Centre for Public Administration (NCPA) describe the challenges and benefits of establishing a service-oriented government at the local and regional level in China. In the opening chapter, NCPA researchers present results from a 2011 telephone survey of urban citizens about their perception of local governments in 32 Chinese cities using the Lien Chinese Cities Service-Oriented Government Index. Other chapters examine the role of emotional labor in public service, social accountability for public service in higher education, political trust and government transparency in China, and the ability of NGOs to maintain social stability. Annotation ©2014 Ringgold, Inc., Portland, OR ()