Material:NickelNumber in Pack:1Type:DeadboltFeatures:Easy to Install, Electronic, With KeyFinish:SatinBrand:KwiksetStyle:ModernSuitable For:Front Door, Front Entrance DoorColor:SilverManufacturer Warranty:1 YearItems Included:Hardware, KeyModel:Kwikset HaloMounting:Universal
Wrong item. All of the information in the sellers add said right hand set. I received a left-hand set. The barcode label on the box manufacturer part number was crossed out. This label indicated right hand so somebody knew something was wrong.
The seller was gracious enough to offer a $150 rebate so that I could then resell the item rather than return. The cost of full return would’ve been $100 ship round trip leaving me a $50 resale margin. I also have to float the cost and find the right set.
Gustavo Macedo
Rated 5 out of 5
Seller and I got some information confusion regarding the listing. They were receptive to the problem and addressed it right away. Regardless of the mess up, they seemed to be genuinely invested in the issue and tried to correct the error. I believe you can trust the seller and would do business with them again. Just make sure to fully read the listing. I think that would have covered any confusion. Good job on the follow up!
user12191921
Rated 3 out of 5
Outstanding rating! The order was shipped right away! Also excellent customer service inspection paper work inside the purchase. The item was complete and both my wife and I are very satisfied awesome job
Wrong item. All of the information in the sellers add said right hand set. I received a left-hand set. The barcode label on the box manufacturer part number was crossed out. This label indicated right hand so somebody knew something was wrong. The seller was gracious enough to offer a $150 rebate so that I could then resell the item rather than return. The cost of full return would’ve been $100 ship round trip leaving me a $50 resale margin. I also have to float the cost and find the right set.
Seller and I got some information confusion regarding the listing. They were receptive to the problem and addressed it right away. Regardless of the mess up, they seemed to be genuinely invested in the issue and tried to correct the error. I believe you can trust the seller and would do business with them again. Just make sure to fully read the listing. I think that would have covered any confusion. Good job on the follow up!
Outstanding rating! The order was shipped right away! Also excellent customer service inspection paper work inside the purchase. The item was complete and both my wife and I are very satisfied awesome job
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