Description
Linking Customer and Employee Satisfaction to the Bottom Line NEW. Condition is "Brand New". USPS Economy Mail Condition: BRAND NEW Format: Hardcover Language: English Publication Year: 2002 ISBN: 0873895010 EAN: 9780873895019 About this product Product Identifiers Publisher Quality Press [American Society for Quality ~ ASQ] ISBN-10 0873895010 ISBN-13 9780873895019 Product Key Features Format Hardcover Publication Year 2002 Language English Additional Product Features Dewey Edition 21 Illustrated Yes Dewey Decimal 658.3/1422 Age Level College Copyright Date 2002 Author Derek R. Allen, Morris Wilburn Lc Classification Number Hf5415.335.A433 2002 Lccn 2002-001314